Executives Property Management Services
Tenant Relations & Retention
Happy tenants. Stable income. Fewer vacancies.
Great property management isn’t just about bricks and mortar — it’s about people. We focus on building respectful, responsive relationships with tenants to create long-term stability and protect your investment through consistent, reliable occupancy.

Tenant Communication & Support
Respectful, responsive, and professional.
Clear communication leads to fewer issues and better retention. Our team builds positive relationships with tenants through professional, timely communication and proactive support.

What we do differently:
Fast, Friendly Responses – It’s important for tenants to feel heard and respected.
Dedicated Support Channels – Easy and clear communication via phone, email, and online tenant portals.
Clear Expectations – We set the tone from the start with well-structured onboarding and welcome packages.
Problem Resolution – We handle concerns quickly and fairly to prevent escalation.
Tenant Education – We help tenants understand responsibilities and policies to reduce misunderstandings.
Lease Renewals & Retention
Keeping good tenants, reducing turnover.
Minimizing vacancy starts with keeping the right tenants. We proactively manage lease renewals and maintain strong tenant relationships to reduce turnover and protect your cash flow.
How we improve retention:
Early Lease Renewal Outreach – We connect with tenants well in advance of lease expiry.
Satisfaction Check-Ins – Identify and resolve issues before they become deal-breakers.
Market-Driven Rent Increases – Balanced with tenant retention strategies.
Clean, Well-Maintained Properties – Tenants stay longer in homes they love.
Respectful, Ongoing Engagement – Tenants who feel respected are more likely to renew.

What our clients are saying...
Best rental property management company in Kelowna. Always finds good tenants quickly and services are high quality, Efficient and accountable. Aaron and Treena the owners of this company are very nice, smart and responsible persons. Highly recommended. Doing business with them is a big pleasure.
Charles W.
I’ve been using RPM since day one of acquiring my rental property. Aaron and Treena’s team is super dooper professional!! Best property management team I ever met!!! Always take care of my property, tenants and lease terms! 100% sorry free!! Highly recommend!
Kevin X.
EPM has been an invaluable asset to my growing portfolio! They are extremely professional and work diligently to ensure I get the best tenants, get paid on time and handle all of the day to day details required of a landlord. I would recommend no one else for Property Management services!
Kyle
It's an absolute dream to work with Treena and her team of highly professional property managers. Not only is it easy to see how on the ball she is for her clients time and time again, she does a wonderful job communicating with vendors and keeping a well-oiled machine running. She is quick, responsive, and you can tell she goes above and beyond for her clients. I recommend Real Property Management 100%!
Tessa W.
EPM has been managing my investment property in Vernon for almost a year now and I am beyond pleased. Before I even decided to buy, I was in contact with Aaron. We spoke numerous times and he put me at ease buying an investment property. Since then, I barely know I own. Aaron, Treena and the rest of the staff handle everything! This is what you want in a property management company!!!
Kelly B.