Executives Property Management Blog

Avoid the Pet Regret: Setting Smart Rental Policies

It’s one of the most common questions we hear from rental property owners: “Should I allow pets in my property?”

On one hand, pets can cause damage—scratched floors, chewed trim, or wear and tear on the yard. On the other, allowing pets can increase interest in your listing, reduce vacancy time, and even lead to longer tenancies with responsible renters who are grateful to live somewhere their furry companions are welcome.

The key is knowing how to do it right. One of the most common landlord mistakes is not having clear, enforceable pet policies in place. Saying “yes” without boundaries often leads to stress, conflict, and out-of-pocket costs.

Here’s how to protect your investment without having to say no to pets altogether:

Collect a pet deposit and include a detailed pet addendum.
This should outline specific expectations around pet-related responsibilities—things like cleaning, noise, damage, and behavior. It also clarifies that violating the agreement could result in financial penalties or the removal of the pet.

Require professional cleaning upon move-out.
Even with clean tenants, pets leave behind fur, odors, and allergens. Having the unit professionally cleaned at the end of the tenancy helps ensure it’s move-in ready for the next resident—and protects those with sensitivities or allergies.

Include a clause about additional pets.
Clearly state that no new or additional pets are allowed without prior written approval from the landlord or property manager. This helps avoid situations where tenants unexpectedly add animals to the home.

Double-check strata bylaws.
If your rental is part of a strata, check their rules before approving any pets. Some buildings restrict the number, type, or size of animals, while others prohibit pets entirely. Violating strata bylaws can result in steep fines or legal issues—so it’s worth reviewing them carefully.

Consult your insurance provider.
Some insurance policies have limitations or exclusions related to specific breeds or types of pets. Always confirm your coverage before allowing animals in the home to make sure you’re protected.

Know the laws around service and support animals.
These are not considered pets under BC tenancy laws or human rights legislation. Landlords are required to accommodate them, often without charging deposits or extra fees. It’s important to understand the distinction to avoid any legal missteps.

Allowing pets doesn’t have to mean accepting risk. In fact, with smart policies and clear communication, it can be a major advantage in attracting quality tenants and minimizing turnover.

At Executives Property Management, we’re well-versed in crafting pet-friendly lease terms that work for both landlords and tenants. From customized pet addendums and move-out procedures to strata compliance and insurance considerations, we make sure every detail is covered—so you don’t have to worry.

Looking for stress-free, professional property management in Kelowna and across the Okanagan?

The team at Executives Property Management is here to help. Whether you’re a first-time investor or growing your rental portfolio, we offer full-service management backed by local expertise, advanced systems, and next-level service.

Let’s talk. Contact us today and discover what true peace of mind feels like.

For more information, contact:
Executives Property Management
Email: in**@**********pm.ca
Phone: 236-766-1118
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Reporting maintenance issues promptly helps protect your home and ensures your comfort, safety, and peace of mind.

Submitting a request is simple and available 24/7 through your Tenant Portal, whether you’re on a desktop or using the mobile app. All requests go directly to our dedicated Maintenance Department and are addressed on a first-come, first-served basis, with priority given to urgency.

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